Terms and Conditions

1. Definitions and Interpretation

In these terms: "Platform" refers to the Hades Bet website, mobile application and all associated services. "User" or "Player" refers to any individual who accesses or uses the Platform. "Account" refers to a registered user profile. "Content" refers to all text, graphics, software and data available on the Platform. These terms constitute a binding agreement between the User and Hades Bet.

2. Eligibility Criteria

Access to the Platform is restricted to individuals who satisfy all of the following conditions:

1. Aged 18 years or above (or the applicable legal minimum in the User's jurisdiction).
2. Resident in a jurisdiction where online gambling is lawful.
3. Capable of providing accurate and verifiable personal information.
4. Holding no more than one active account on the Platform.

Hades Bet reserves the right to refuse registration or close accounts that fail to meet these criteria at any point.

3. Account Registration and Maintenance

3.1 Registration Obligations

The User must provide truthful, complete and current information during registration. Provision of false data constitutes a material breach of these terms and may result in account termination.

3.2 Account Security

The User bears sole responsibility for maintaining the confidentiality of login credentials. All activity conducted through an account is attributed to the registered holder. Suspected unauthorised access must be reported to support immediately via live chat or email at [email protected].

3.3 Identity Verification

Hades Bet may initiate KYC verification at any stage. Required documentation is uploaded via the "Documents" section of the user profile. Failure to complete verification within the stipulated timeframe may result in account restrictions, including suspension of withdrawal processing.

3.4 Multiple Accounts

Each individual is permitted one account. Multiple accounts per person, per household or per IP address are prohibited. Detection of duplicate accounts may result in closure of all associated accounts and forfeiture of bonus funds.

4. Financial Operations

4.1 Deposits

Deposits are executed via the payment methods listed on the Platform. All deposits are free of processing fees and are credited instantly. The minimum deposit threshold is €20 for card and bank transfer methods. Cryptocurrency deposits are subject to separate minimum amounts as displayed in the cashier.

4.2 Withdrawals

Withdrawal requests are processed to the same method used for the most recent deposit, unless alternative arrangements are agreed. Estimated processing times are as follows:

Hades Bet reserves the right to request additional verification prior to authorising any withdrawal. Maximum withdrawal limits are published on the Platform.

4.3 Dormant Accounts

Accounts with no login activity for 12 consecutive months are classified as dormant. Dormant accounts may incur a monthly administrative fee as specified on the Platform. Users are notified by email before any fee is applied.

5. Bonus and Promotional Terms

5.1 General Conditions

All bonuses carry wagering requirements. Bonus funds and winnings derived from free spins may not be withdrawn until wagering conditions are satisfied in full. Specific terms are published alongside each individual promotion.

5.2 Prohibited Conduct

The following constitutes bonus abuse and may result in bonus cancellation, account suspension or closure:

• Operating multiple accounts to claim bonuses more than once.
• Employing betting strategies designed exclusively to convert bonus funds with minimal risk.
• Coordinating with other players to exploit promotional offers.
• Providing false information to qualify for targeted promotions.

5.3 Modification and Withdrawal

Hades Bet reserves the right to amend, suspend or discontinue any bonus or promotion without prior notice. Changes do not affect bonuses already activated and in progress.

6. Game Rules and Fair Play

6.1 Random Number Generation

All games on the Platform utilise independently certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Players should review individual game rules before commencing play.

6.2 Technical Interruptions

If a game round is interrupted due to a technical fault, the round is resolved on the server side. Winnings are credited automatically. In the event of a dispute, the server log constitutes the definitive record.

6.3 Win Limitations

Maximum win caps may apply to specific games or bonus-funded play. These limits are stated in the applicable game rules or bonus terms.

7. Responsible Gambling

Hades Bet provides the following player protection tools:

• Deposit limits – configurable on a daily, weekly or monthly basis.
• Session duration alerts – periodic reminders of time spent on the Platform.
• Temporary self-exclusion – periods of 24 hours, 7 days, 30 days or 6 months.
• Permanent account closure – irreversible upon request.

Further information is available on the Responsible Gambling page.

8. Limitation of Liability

Hades Bet does not guarantee uninterrupted or error-free operation of the Platform. The operator is not liable for losses arising from: technical malfunctions beyond its reasonable control, internet connectivity issues, force majeure events, or unauthorised third-party access to a User's account.

9. Intellectual Property

All content displayed on the Platform – including text, graphics, logos, software and interface design – is the property of Hades Bet or its licensors. Reproduction, distribution or commercial use of any content without prior written consent is prohibited.

10. Account Closure

Users may request account closure at any time by contacting customer support via live chat or by email at [email protected]. Outstanding balances are paid out subject to completion of all verification requirements. Unredeemed bonus funds are forfeited upon closure.

11. Amendments

Hades Bet reserves the right to modify these terms at any time. Users are notified of material changes by email and via an on-site banner. Continued use of the Platform following notification constitutes acceptance of the amended terms.

12. Contact Information

Enquiries regarding these terms may be directed to [email protected] or via the live chat facility. The support team is available 24 hours a day, 7 days a week.